You can reach us via:
Canisense
E-mail: info@canisense.nl
Address: Hermelijnkoog 11, 1822CA, Alkmaar

2. What personal data do we process?

We process personal data that you directly provide to us, for example when you place an order, contact us, or create an account. This personal data includes your name, address, postcode, city, email address, and phone number. Depending on your order, payment data may also be processed.

In addition, we collect technical data about your visit, such as your IP address, browser type, and data about your browsing behaviour via cookies. This data helps us improve the webshop and optimize your user experience.

3. Why do we process your data?

We use your personal data for the following purposes:

• To process and deliver your order
• To be able to call or email you if necessary for the execution of the order
• To allow you to create an account
• For processing payments
• To inform you about changes in services or products
• For sending newsletters or marketing communications if you have given permission for this
• To optimize our website and offers based on your preferences and usage

We do not use your data for purposes other than those described here and do not store it longer than strictly necessary for the execution of these purposes.

4. Cookies and similar technologies

Our website uses cookies. Cookies are small text files that are stored on your device when you first visit our site and that ensure the site functions properly and that preferences are remembered. We use functional, analytical, and tracking cookies to improve your user experience and to gain insight into website usage.

You can disable cookies via your browser settings, but this may affect the functionality of the webshop.

5. Sharing with third parties

We do not sell your data to third parties. We only share personal data with third parties if this is necessary for the performance of our agreement, for example with delivery services, payment processors, or technical partners. We conclude processing agreements with these parties to guarantee the protection of your data.

6. Automated decision-making

Canisense does not make decisions based solely on automated data processing that have significant consequences for individuals.

7. Security of personal data

We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or misuse. This includes secure servers, encryption, and internal security protocols.

8. Your privacy rights

You have the right to:

• Access your personal data
• Correct your data
• Request deletion of your data
• Withdraw your consent for processing
• Object to processing
• Transfer your data to another organization

Requests can be sent to info@canisense.nl. To ensure that the request comes from you, we may ask you to send a copy of your identity document with certain data blacked out to protect your privacy.

9. Retention periods

We do not store your personal data longer than necessary for the purposes for which it was collected, unless the law obliges us to store data for a longer period.

10. Changes to this privacy policy

We reserve the right to amend this privacy and cookie policy. Any changes will be published on this page, so you are always aware of how we handle your data.

11. Contact

If you have any questions about this privacy and cookie policy or would like to submit a request regarding your personal data, please contact us via:

E-mail: info@canisense.nl
Address: Hermelijnkoog 11, 1822CA, Alkmaar